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SayBuna specializes in providing advanced VoIP phone solutions tailored for enterprises seeking reliable, scalable, and cost-effective communication systems. Our unified platform integrates secure messaging, real-time presence tracking, advanced call routing, and time-based routing, giving you complete control over your communication flow. You can manage everything from one place with call center management, voicemail control, and call recording. We use Atlas UC, designed to work effortlessly across your desktop (MacOS, Windows, Linux), mobile devices (iOS, Android), and even through your web browser, ensuring you stay connected anywhere and anytime.
Access the complete company directory instantly and start chatting with your team in seconds! Initiate 1-on-1 chats or use the group chat feature for seamless communication.
SayBuna voice integration makes it effortless to manage everyday features with just a few clicks! Control inbound call routing, Find Me Follow Me settings, time-based routing, or initiate calls directly from the interface.
Voicemail is a system that allows callers to leave audio messages when the recipient is unavailable to answer the phone. These messages can be accessed later, providing a convenient way for people to communicate asynchronously.
A call center is a centralized facility used by companies to handle large volumes of customer interactions, typically over the phone. It serves as a hub for customer service, support, and sales, where agents manage inquiries, provide assistance, and resolve issues.
Call history is a record of all incoming, outgoing, and missed phone calls on a device or system. It typically includes details such as the phone number, contact name (if saved), date, time, and duration of each call. Call history helps users keep track of their communication, allowing them to return calls, monitor call patterns, or reference past conversations.
Call recording is the process of capturing and storing audio from phone conversations for later playback or analysis. It is commonly used in business environments, such as customer service, call centers, and legal services, to ensure accurate records of interactions.
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